Impact of the electronic era on HRM
There is no doubt that web technology is a changing every aspect of the way in which a company conducts its business. It is also transforming the way in which companies manage their employees, and thus changing the way in which HR professionals do their job. As a result, HRM has become the latest partner in the web development known simply as E- HR. What does E- HR entail?
Nowadays, companies have acknowledge the power of Information technology tools for reaching business targets. It only helps the business goals but also optimizes the work process. HRM must aim at achieving competitiveness in the field of Hr by providing constant educational and training programs for the personal and professional development of the employees of the company.
Internet, mobile communication, new media and such in HR can greatly contribute to the fulfillment of the personnel policies of the organization. Technological advancement can have a huge impact on the HR department of a company. It allows the company to improve its internet processes, core competencies, relevant markets and organizational structure as a whole.
· Better services to Line Managers
Both HR and line manager’s primary interest is the success is the success of the business. The human resource’s man function is to support the workforce needs of the organization. Strategic planning between HR and line managers is important for reviewing projections concerning future business demands to determine whether to training current employees, to prepare for promotion or to recruit candidates with with the higher level of skills to supplement the current employee knowledge database. Training and developing the line managers in it tools will, therefore, prepare the line managers for a number of leadership tasks.
· Customer service and Human resource management
Company’s performance can also be described by evaluating the reliability of service and by understanding the quality of customers of the organization. Value can come from providing a reliable service, so that the customers know that they will receive the service on time, at the promised, to a good standard of performance. As organizational change is inevitable, critical success factors and key performance indicators should be revised, and relevant HR IT tool must be devised for the better quality of work. Doing good quality work and providing quality results increase organizational performance.
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